Jio Customer Care Number, Jio Toll Free Number

JIO Customer Care Number: Toll-Free, Complaint, and Helpline, One of India’s biggest telecom service providers is Jio. It runs a countrywide LTE network and is a subsidiary of Jio Platforms. The major point is that it solely utilises 4G networks and doesn’t use 2G or 3G services.

Jio Customer Care

One of the intriguing facts is how quickly it rose to become the third-biggest mobile network provider in the world and the largest mobile network operator in India. People may have certain problems with the services because of the large customer base. If so, you may dial the Jio customer service number to get in touch with them whenever you have a question. You can get all of the JIO Customer service numbers for all Indian states in this blog.

Jio Customer Care Number

Jio Toll-Free Helpline Number (All India)

  1. 1860-893-3333
  2. 1991 (For recharge plans, data balance, validity, recharge confirmation)
  3. 198 (For complaints)
  4. 1800 891 9999 (For JioMoney’s customer care)
  5. 1800 889 9999 (If you are calling from other numbers you can reach JioCare)
  6. 1977 (For Tele-verification)
  7. 1800-890-9999 (For Lyf Smartphone and JioFi)
  8. 1800-896-9999 (For Jio Giga Fiber)
  9. 1800-893-3399 (For Jio Online shopping-related queries)
  10. JioBusiness Helpline Numbers-
  • a) Enterprise Mobility Services: 1800-889-9333
  • b) Enterprise Connectivity Services & Business Solutions: 1800-889-9444
  • c) New Business Connection: 1800-889-9555

11. 1800-890-9999 (JioPhone, JioFi & LYF Mobile)

12. 1860-893-3333 (Online Shopping)

Jio Live Chat Support

Jio launched Jio live chat support in an effort to provide customer service in every way imaginable. Both their mobile apps and website provide this option. You must follow these instructions in order to use the chat assistance.

If you access chat help using the mobile application

  • Get the My Jio app now.
  • Use your Jio number to log in.
  • There will be a bottom panel that you must click to access “Jio Care.”
  • Numerous alternatives, including FAQs, Troubleshoot, and others, are available here. Select “Live Chat” from the menu.
  • You will be sent to a chat window where you can type your question and receive immediate assistance.

If you utilise the chat feature on the Jio website

  • Visit Jio’s official website.
  • You may talk by clicking the chat button in the bottom right corner of the website.
  • Toggle the icon.
  • The chatbot will now request your Jio number and other information.
  • Your query can then be typed and processed further after that.

Email Support for Jio

  • You may communicate with Jio customer service via email and get your problems fixed.
  • Use the email address for new business connections.
  • Use the email address if you have questions about online shopping.
  • To report any security flaw, send an email to
  • You can adhere to these procedures if you need further assistance.
  1. On the Google search bar, enter Jio live chat support.
  2. Visit the live chat support’s official website by clicking.
  3. You will be presented with a form to complete, where you must enter your name, Jio number, email address, enquiry, and other pertinent information.
  4. Additionally, you may attach any papers or screenshots that support your claim.
  5. Once you’ve completed all the fields, simply hit “submit,” and there you are!
  6. The executive will be in touch with you right away.

Appellate Authority Contact Details

StateZoneEmail AddressContact No.Appellate Authority NameOffice Address
Andhra PradeshSouthappellate.ap@jio.com18008893999Rajasekhar MamillapalliReliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008
BiharEastappellate.bih@jio.com18008893999Chandra PrakashReliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India Pratim4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Delhi NCRNorthappellate.del@jio.com18008893999Sanjay TikuReliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana
GujaratWestappellate.guj@jio.com18008893999Bhavesh MehtaOffice -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India
HaryanaNorthappellate.har@jio.com18008893999Sanjiv SachdevaReliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071
Himachal PradeshNorthappellate.hp@jio.com18008893999Sameer PandeyReliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh
JammuNorthappellate.jk@jio.com18008893999Vivek SharmaReliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India
JharkhandEastappellate.bih@jio.com18008893999Santosh SinhaReliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand
KeralaSouthappellate.ker@jio.com18008893999Jayaraj RajasekharanReliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State
KashmirNorthappellate.jk@jio.com18008893999Neeraj FotedarReliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K
KarnatakaSouthappellate.kar@jio.com18008893999Shiva KumarRCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka
KolkataEastappellate.kol@jio.com18008893999Sanjay ChatterjeeReliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
Madhya Pratim4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Maharashtra & GoaWestappellate.mah@jio.com18008893999Giridhar PuvvalaReliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004
MumbaiWestappellate.mum@jio.com18008893999Saurabh Singh ParmarReliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051
North BiswasReliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India
OdishaEastappellate.ori@jio.com18008893999Bikash MohantyReliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023
PunjabNorthappellate.pb@jio.com18008893999Karuna MisraReliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071
RajasthanNorthappellate.raj@jio.com18008893999Arun ManiReliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001
Tamil AntonyReliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNadu
TelanganaSouthappellate.ap@jio.com18008893999Sreedhar NandirajuReliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana
UP (West)Northappellate.upw@jio.com18008893999Sunil KapoorReliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
UP (East)Northappellate.upe@jio.com18008893999Rajesh SharmaReliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)
UttarakhandNorthappellate.upw@jio.com18008893999Deepak NegiReliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
West BengalEastappellate.wb@jio.com18008893999Sailesh RupaniReliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
AssamEastappellate.assam@jio.com18008893999Ritwick ChakrabortyReliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India


How can I contact Jio customer service?

Jio customer care number 198 is a toll-free number where you may contact them with any complaints you may have with your company’s services. You may also call in 1991 if you have any recharge-related problems.

How can I lodge a grievance against Jio?

Call the 198 Jio customer service number to file a complaint, then dial 1800 889 9999 to connect using a different number.

How do I file a Jio DND complaint?

Dial 1909 from your cellphone to register for DND, and then ask a customer service representative to activate the service.

Leave a Comment