BSNL Customer Care Number, BSNL Customer Care No. 1800 345 1500

Call the helpline, complaint line, and toll-free number provided by BSNL. Bharat Sanchar Nigam Limited, also known as BSNL, is one of India’s oldest state-owned telecommunications companies. It was incorporated by the Indian government on October 1st, 2000. It has a vast countrywide telecommunications network that offers a variety of services, including mobile phone and internet services.

It is India’s largest wireline telecommunications network business with a market share of more than 60%. It is India’s fourth-largest operating wireless telecommunications company. You may be a BSNL client if you are reading this. Additionally, you may browse for landline plans. Investigate the many channels available for contacting the BSNL customer care and complaints department.

BSNL Toll-Free Numbers

BSNL ServiceToll-free numbers
Landline – Other Mobile Network1800 345 1500 
WLL / CDMA1800 180 1502 
GSM Post-Paid / Prepaid1800 180 1503 
Broadband Complaint Booking1800 345 1504 
BSNL – For MPLS & Other Data Services1800 425 1957 
Enterprise Services – MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre18004257007
DND from Landline / Mobile1909


From BSNL mobile or Landline1500
From other operator mobile or Landline1800-345-1500

GSM Postpaid / Prepaid:

Call for GSM/PrepaidContact
From BSNL mobile or Landline1503
From other operator mobile or Landline1800-180-1503


Call for Broadband detailContact
From BSNL mobile or Landline1504
From other operator mobile or Landline1800-345-1504


Call for WLL/CDMAContact
from BSNL mobile or Landline1502
from other operator mobile or Landline1800-180-1502

Enterprise Services( MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)

Toll-Free No18004257007
SMS Short CodeFor BSNL – 57007
SMS Other Operators9482157007
Leased Line Call Centre1800-425-1957

Email issues (Only Payment-Related Complaints): You can send an email to with your payment-related issues.

State-Wise BSNL Customer Care number

You can contact BSNL Customer Care at the numbers provided above with any questions. Use the numbers below, nevertheless, if your number is not a BSNL one.

State NamesBSNL Customer Care number
Andaman & Nicobar03192-233800
Andhra Pradesh040-23201212
Gujarat 079-26481366
Himachal Pradesh 0177-2628880
Jharkhand 0651-2208800
Haryana 0171-2602700
Jammu & Kashmir 0191-2477222/0191-2477789
Karnataka 080-25555111/080-22865300
Madhya Pradesh 0755-2570700
Maharashtra 022-26619001
Odisha 0674-2535399

Sate-Wise Customer Care Email ID

StateBSNL Customer Care email ID
Andaman &
Himachal Pradesh
Jammu & Kashmir
Madhya Pradesh
North East


One of the biggest and oldest suppliers of telecom services is BSNL. It just began the 5G network experiment as well. They are becoming better over time at resolving consumer complaints. We have updated customer service and toll-free numbers in this blog. We have also included customer service phone numbers broken down by state for your convenience. We hope that you may find this useful.


How can I contact customer service at BSNL?

  • You can contact customer service using the numbers below:
  • Call 1800-345-1500 for landline or broadband assistance.
  • Call 1800-180-1503 for GSM Postpaid or Prepaid service.
  • Contact WLL/CDMA at 1800-180-1502.

How can I make a BSNL complaint?

  • There are several ways to complain to BSNL. From BSNL, call 198, 1500/1/3, or any other toll-free number. Additionally, you can contact BSNL by going to their website. By completing a form, you can withdraw a complaint.

How can I find out the status of my BSNL complaint?

  • By dialling 198 from any BSNL location or the complaint booking number, customers can inquire about the progress of their complaints through IVRS. SMS notifications are also offered by several circles.

Exist various BSNL Postpaid customer service numbers?

  • No. To call someone over a different cell network, see the list above. For any post-paid inquiries, you can also call the standard BSNL Customer Care lines.

Exist various BSNL Prepaid customer service numbers?

  • No. To call someone over a different cell network, see the list above. For any questions regarding prepaid services, you can call the BSNL customer service line.

Leave a Comment