The loss or theft of a debit card is an experience that almost everyone can relate to. It’s terrifying to think someone may find your card and use it to take your money if you lose track of it. Cancelling the CIBC debit card is one option for customers seeking assistance from the Canadian Imperial Bank of Commerce (CIBC) in such a situation.
The most obvious cause is losing the card, but other reasons include no longer having a need for it or suspicion of fraudulent activity on the account. The cancelling procedure is straightforward and shouldn’t take more than a day at the most.
If you’d want to cancel your CIBC debit card, you’ll find helpful instructions below. We’ll also highlight some prep work that’s essential.
How to Close Your CIBC Debit Account in Person
At first glance, it may seem that CIBC Online or Mobile Banking would allow you to deactivate your debit card.
However, you can go any way. The first option is to visit the location closest to you and explain the situation:
- Discover the location of the closest CIBC branch.
- Take your ID and go there.
- CIBC debit card revocation request. They will want to know why you did it.
- Finally, the end! We’ve just terminated your card.
Phone Instructions for Deleting Your CIBC Debit Card
Simply contact CIBC by phone, email, or fax to cancel your debit card. If you want to get in touch with us as soon as possible, dial 1-800-465-4653.
When you do get through to a representative, you’ll need to fill them in on the status of your debit card. In other words, you’ll have to specify if it went missing or you no longer have any use for it.
If the latter is the case, they may try to sweeten the bargain for you. If you’re dead set on buying a new one, you should steer clear of it as much as possible.
If the former is the case, however, you must notify the bank immediately so that they can take appropriate action to protect your account and revoke your debit card. For more information on reporting a lost CIBC debit card, check out our dedicated guide.
Cut up your debit card and make sure the pieces don’t fit back together after you’ve received cancellation confirmation.
How Do I Close My CIBC Debit Card Account?
After canceling your CIBC debit card, you will no longer have access to it. Some preparation, such as a money transfer, is required before beginning the procedure. You may use the money in your account to pay bills or withdraw cash from an ATM.
If your account is part of a rewards program, you should strive to cash out all of your points as soon as possible. You may lose some of your funds if you cancel your debit card, but you may have them moved to a new card if you need to. The CIBC website has all the information you need.