Complaint and toll-free helpline for Airtel customers Airtel is a multinational telecommunications corporation with its headquarters in New Delhi. It is also known as Bharti Airtel Limited. More than 18 nations, including South Asia and Africa, are served by the firm. Airtel offers reliable voice, GSM, 3G, and 4G LTE mobile services as well as fixed-line broadband, Airtel DTH, and mobile services.
Airtel Customer Care
In addition, it ranks as the second-largest mobile network provider in the nation. A crew dedicated to customer service works there. You may email the staff or call them at the toll-free Airtel customer service lines. For its clients, the business created the greatest Airtel SMS Packs. Additionally, clients may quickly check their Airtel balance from the convenience of their homes.
Airtel Customer Care Number
Toll-Free Airtel customer service numbers Users may call toll-free Airtel customer care lines directly to get answers to their questions about the service, plan, or any other issues.
Service | Number |
Prepaid & Postpaid , Broadband – Query/Request Helpline No | 121 |
Prepaid & Postpaid – Complaint Helpline No | 198 |
Mobile Number Portability | 1800 103 1111 |
DTH -From Registered Mobile Number | 12150 |
All India Airtel Customer Care Numbers:
North – Airtel Digital TV Care | 0124-444 8080 |
East – Airtel Digital TV Care | 033-4444 8080 |
West – Airtel Digital TV Care | 020-4444 8080 |
South – Airtel Digital TV Care | 080-4444 8080 |
Postpaid (Calling from any other number) | 9810012345 |
For Prepaid (Calling from any different number) | 9810198101 |
Give a missed Call to know Your Account Details | 81300-81300 |
Airtel Postpaid | 98100 12345 |
Airtel Payments Bank | 8800688006 |
Airtel Customer Care- Email Id
The Airtel customer service team is also reachable via email. Emails can be sent to the following address:
- Contact us at business@in.airtel.com to do business.
- Contact Airtel at Airtel.partner@airtel.com to form a partnership.
- Questions About Airtel Digital TV: digitalaltv@airtel.com, ombudsperson@bharti.in
- Call 121@airtel.com to file a complaint.
Airtel Customer Care Number for Postpaid Users from Non Airtel Nos.
Service Area | Local Airtel Customer Care Number |
Assam | 9954012345 |
Kolkata | 9831012345 |
UP East | 9935012345 |
UP West & Uttarakhand | 9897012345 |
Madhya Pradesh & Chhattisgarh | 9893012345 |
Karnataka | 9845012345 |
Andhra Pradesh & Telangana | 9849012345 |
Mumbai | 9892012345 |
Maharashtra & Goa | 9890012345 |
Himachal Pradesh | 9816012345 |
Jammu & Kashmir | 9906012345 |
Bihar & Jharkhand | 9934012345 |
West Bengal | 9933012345 |
Delhi | 9810012345 |
Chennai & Tamil Nadu | 9894012345 |
Kerala | 9895012345 |
North East | 9862012345 |
Haryana | 9896012345 |
Gujarat | 9898012345 |
Rajasthan | 9829012345 |
Orissa | 9937012345 |
Punjab | 9815012345 |
Airtel Customer Care Number for Prepaid Users from Non Airtel Nos.
Service Area | Local Airtel Customer Care Number |
Assam | 9954099540 |
Kolkata | 9831098310 |
UP East | 9935199351 |
UP West & Uttarakhand | 9897098970 |
Madhya Pradesh | 9893098930 |
Karnataka | 9845098450 |
Andhra Pradesh & Telangana | 9849098490 |
Mumbai | 9892098920 |
Maharashtra | 9890098900 |
Himachal Pradesh | 9816098160 |
Jammu & Kashmir | 9906099060 |
Bihar & Jharkhand | 9934099340 |
West Bengal | 9933099330 |
Delhi | 9810198101 |
Chennai & Tamil Nadu | 9894198941 |
Kerala | 9895198951 |
North East | 9862012345 |
Haryana | 9896098960 |
Gujarat | 9898098980 |
Rajasthan | 9950099500 |
Orissa | 9937099370 |
Punjab | 9815098150 |
Shillong | 9862098620 |
Broadband Airtel Customer Care Number
Customer service support is offered by Airtel. Existing users may get in touch with the Airtel Broadband customer service team using their registered phone number, and they should also have their landline or Airtel relationship number available for speedy assistance.
Email and Phone Numbers for Airtel’s Nodal Team
The user can get in touch with the Nodal team directly by providing their complaint reference number and specifics if they are dissatisfied with how their issue was handled. On Monday through Friday, from 9:30 am to 6:30 pm, you can contact the team.
Email and Phone Number for Airtel Mobile Appellate Authority
Additionally, customers can contact the Airtel Appellate Authority by email or through the company’s customer service line. Monday through Friday, from 9:30 am to 6:30 pm, you may get in touch with the team. Share the specifics of your complaint, including the Service request number, when bringing up the appeal. Additionally, the appeal must be submitted within 90 days before the deadline, unless the complaint centre grants an extension. Within three days of the matter being reported, The Appellate Authority will then share a Unique Reference Number.
Area | Officer Name | Email Address | Phone No. | Address of Office |
Bihar and Jharkhand | Mr. Raja Bose | appellate.bihar@in.airtel.com | 9934844866 | Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India |
AP and Telangana | Mr. Sunder Pandian | appellate.andhra@in.airtel.com | 9959444865 | Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 |
Assam | Ms. Mayuri Bharali | appellate.nesa@in.airtel.com | 9957599118 | Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022 |
Haryana | Mr. Anoop Verma | appellate.har@in.airtel.com | 9729044865 | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana |
Jammu and Kashmir | Mr. Anoop Verma | appellate.jk@in.airtel.com | 9797344865 | Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012 |
Karnataka | Mr. Saumil Agrawal | appellate.kk@in.airtel.com | 9972544865 | Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore – 560029 |
Kerala | Mr. Sureshkumar B | appellate.ker@in.airtel.com | 9995844865 | Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala |
MP and Chattisgarh | Mr. Devendra Jain | appellate.mpcg@in.airtel.com | 9981544865 | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh |
Mumbai | Mr. Manish Jain | appellate.mumbai@in.airtel.com | 9987244865 | Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai – 40064 , Maharashtra |
North East | Ms. Mayuri Bharali | appellate.nesa@in.airtel.com | 9612906264 | Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003 |
Orissa | Ms. Gunjan Agarwal | appellate.orissa@in.airtel.com | 9937044865 | Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha |
Tamil Nadu | Mr. Sureshkumar B | appellate.tn@in.airtel.com | 9940644865 | Bharti Airtel Limited, No 42/147 & 44/146 santhome road & rosart church road , Mylapore, Chennai – 600004 |
Chennai | Mr. Sureshkumar B | appellate.tn@in.airtel.com | 9940644865 | Bharti Airtel Limited, No 42/147 & 44/146 santhome road & rosart church road , Mylapore, Chennai – 600004 |
Delhi NCR | Mr. Manish Kumar | appellate.del@in.airtel.com | 9958444865 | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 |
Gujarat | Mr. Ashish Agrawal | appellate.guj@in.airtel.com | 9724544865 | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 |
Himachal Pradesh | Mr. Anoop Verma | appellate.hp@in.airtel.com | 9805044865 | Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 |
Kolkata | Ms. Gunjan Agarwal | appellate.wb@in.airtel.com | 9831844865 | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
Maharashtra and Goa | Ms. Kulasekar Venkatesan | appellate.mah@in.airtel.com | 9987244865 | Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 |
Punjab | Mr. Anoop Verma | appellate.pb@in.airtel.com | 9878444865 | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101 |
Rajasthan | Mr. Khushwinder Singh | appellate.raj@in.airtel.com | 9958444865 | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan |
UP East | Mr. Navneet Shukla | appellate.upe@in.airtel.com | 9794544865 | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 |
UP West and Uttarakhand | Mr. Navneet Shukla | appellate.upw@in.airtel.com | 9997444865 | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
West Bengal | Ms. Gunjan Agarwal | appellate.wb@in.airtel.com | 9831844865 | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |